TM Grupo Inmobiliario | TM Real Estate Group Blog

As we want to be easily accessible for you and offer the best service possible, we are proud to announce a new communication channel with our company: Your personal website, the Customer Area of the TM Real Estate Group website! From your personalised website you can view all the information relating to the purchase of your TM property in real-time and send enquiries at any time regarding the subjects which interest you….

KEEP TRACK OF ALL STAGES OF THE PURCHASE PROCESS FROM YOUR WEBSITE:

1. Check all details relating to your property, title owners and postal information. You can even update or change them if necessary, or share your interests and opinions with us if you wish!
2. Check documentation such as your contract or property plans.
3. Check the bank account you have supplied for the payment of Bills is correct. Print copies of the payments pending or made and the invoice numbers.
4. Track any furniture changes or alterations you have asked for in your property and/or send us your comments and opinions.
5. Track the progress of incidents reported following hand over of your property and the date completed. Download the “snagging list” or complaints form.
6. Print off the draft state of accounts at hand over, with the estimated purchase costs.
7. If we have already handed over the property to you, you can view telephone directories listing the suppliers and amenities in your area: Town Halls, water or electricity suppliers etc.
8. If you would like to let us know your thoughts and experiences during your purchase, feel free to complete the on-line satisfaction survey or, if you prefer, publish your experiences (with photos) in the “Share your experience” section.
9. If you have friends or relatives interested in buying, you can also print for them a Discount voucher in the CLUB TM section of the web. If they buy a property, you will receive the same gift as the person you recommended!.
10. If you would like to take advantage of interesting discounts from our local suppliers! Simply print your Club TM Card and find out about the numerous discounts available from our suppliers of furniture, garden equipment, lamps and much more…!
11. Be the first to find out about all our offers and discounts, of the events and parties we organise throughout the year, and print tickets online, for you or your friends and family. Don´t miss out, join the fun today!
12. If you have a friend or relative who is interested in visiting one of our developments, why not send them a travel voucher by email which they can use to reclaim some of the costs of their visit should they buy?
13. If you would like to rent out your property or require maintenance services, why not print off the rental contracts or download details on the services we can offer?

… plus so much more which we offer you throughout the year! Be the first to find out everything about everything, including about us!

To start enjoying this amazing new service simply register online using your contract number and identity number (usually your passport number) which you have given to us when you signed the reservation contract. Once registered, you can change the username and password to whatever you wish. It really is that simple!

We´re waiting to hear from you! Our door is always open!

WWW.TMREALESTATEGROUP.COM/CUSTOMERS